Here you'll find some commonly asked questions. If you have a question that's not answered below, please contact us and we'll be happy to help.

Are there services that are NOT offered?

Yes, there are a few things we can’t do. This includes:

  • Anything that involves personal or medical care, such as bathing, dressing or feeding, or administering medications.
  • Anything requiring a fiduciary relationship, such as writing checks.
  • We cannot transport those in wheelchairs but we can connect them to Metro Access and help them fill out the appropriate forms. However, walkers and canes are acceptable.


Is there a maximum distance for transportation services?

Yes, we provide transportation services within Montgomery county only. However, we're more than happy to help connect seniors to other transportation services in the area.